FAQ

Frequently Asked Questions 

 

How can I book my stay at a Ciprotur Hotel? 

Access the booking engine, through the button "Book". 

 

Which are the hotels in the Ciprotur Hotel Group? 

There are Hotel Ponta Delgada and Antillia Hotel, at Ponta Delgada, São Miguel Island; Hotel do Mar at Povoação Village, São Miguel Island; and Hotel Colombo, at Vila do Porto, Santa Maria Island 

 

How can I be part of the Ciprotur Hotel Group team? 

You can send your application to escritorio@grupociprotur.com 

 

Which Ciprotur Hotel Group hotels are suitable for families? 

All hotels welcome children. We have extra bed arrangements for stays with children and Antillia and Colombo hotels have apartments with kitchenette. We provide cribs and highchairs for children upon request. 

All hotels have a swimming pool.  

 

How is the climate like in the Azores? 

The climate is generally humid and has mild temperatures. The hottest months are usually July and August and the coldest January and February. We recommend that you bring, regardless of the season, a bathing suit and raincoat.  

 

What can I visit in the Azores? 

Visit our Discover page. Also, on each hotel's site you will find suggestions from our staff of the best activities and tours.  

 

Do you have smoking rooms? 

All the hotels are non-smoking. Smoking is allowed only in the outdoor areas.  

 

Are there rooms prepared to receive people with reduced mobility? 

Yes, all hotels have a room adapted for guests with reduced mobility. For more information, please contact: reservas@hotelpdl.com